Cancellation Policy

Classes* Cancellation and Non-Attendance Policy

There are often many more people who want to participate in a class or event than there are seats. If you need to cancel, please do so early enough to allow someone else to take your place.

 * Classes refers to all Penny Kelly online courses or events listed on the website.

Classes cancelled or non-attendance by the participant

If you need to cancel a class or event for any reason, do so within 10 working days of the start time of the Class by sending a notice via email to and you will be offered either:

  • alternative dates to a future class


  • a full refund.

 If you cannot attend class and did not cancel within 10 working days of the start time of the Class via email to, you will:

  • receive a link to the recording of the class via email.

Classes* cancelled by Penny Kelly

If a Class has to be cancelled by Penny Kelly for any reason, the participant will be offered alternative dates or a full refund.