Classes* Cancellation and Non-Attendance Policy
There are often many more people who want to participate in a class or event than there are seats. If you need to cancel, please do so early enough to allow someone else to take your place.
* Classes refers to all Penny Kelly online courses or events listed on the website.
Classes cancelled or non-attendance by the participant
If you need to cancel a class or event for any reason, do so within 10 working days of the start time of the Class by sending a notice via email to firstname.lastname@example.org and you will be offered either:
- alternative dates to a future class
- a full refund.
If you cannot attend class and did not cancel within 10 working days of the start time of the Class via email to email@example.com, you will:
- receive a link to the recording of the class via email.
Classes* cancelled by Penny Kelly
If a Class has to be cancelled by Penny Kelly for any reason, the participant will be offered alternative dates or a full refund.